Refund & Cancellation Policy

1. Subscription Tiers

We offer three subscription tiers: Free, Pro, and Max. The Free plan has no billing. Paid plans (Pro and Max) are billed monthly or annually depending on your selection at checkout.

2. How to Cancel

You can cancel your subscription at any time directly from your Dashboard › Billing & Plans page. No emails or phone calls are required.

3. Refund Policy (Prorated Refunds)

We offer prorated refunds within the first 14 days of your initial subscription or renewal.

• If you cancel within 14 days of your purchase, you are eligible for a prorated refund based on the days used.
• After 14 days, your subscription payment is completely non-refundable, and you will retain access for the remainder of the billing cycle.

4. Chargeback Procedures

If you initiate a chargeback or dispute with your credit card provider or bank without first contacting us to seek a resolution, your FlowRadiant account will be immediately suspended pending the outcome of the dispute. Fraudulent chargebacks will result in a permanent ban.

5. Contact

For refund requests or billing queries, contact us at billing@flowradiant.in.